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We want you to love your purchase! If for any reason you're not completely satisfied with your order, we offer a hassle-free return and exchange policy to ensure a seamless shopping experience.
If you are not completely satisfied with your purchase, you may return or exchange items within 10 days of receiving your order. The items must be unworn, unwashed, and in their original packaging with tags. Please note that shipping costs for returns are non-refundable, and the return process will be at your own expense unless otherwise stated.
If you would like to exchange your item for a different size or color, we offer easy exchanges within 10 days of delivery. Please reach out to us, and we will process your request. If the new item is unavailable, we will issue a refund to the original payment method.
- Exchange Conditions: The item must be unused, in its original packaging, with tags intact for any exchange to be accepted.
- One-Time Free Exchange: We offer a one-time free exchange if there is an issue with your order.
- Exchanges: Any exchange requests beyond the first one will be chargeable.
- Customer-Initiated Exchange: If you choose to exchange the product for personal reasons, the exchange will be chargeable.
If you order while the sale is on, only exchanges your product, but returns not allowed!
Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., damaged or incorrect items). We recommend using a tracked shipping service for returns, as we are not responsible for lost packages.
For any questions or concerns regarding these Terms and Conditions, please contact us at:
RIDITS CLOTHINGS
Email: support@krazzycollar.com
Phone: +91 7982697123
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